FAQ

  • Ticketing and entry:

    ALL PATRONS MUST HAVE A VALID ADMISSION TICKET, THIS GIVES YOU ENTRY TO THE FESTIVAL AND SITE + FREE CAMPING FROM 9AM FRIDAY 31/10/25

    EARLY ACCESS PASSES (SOLD OUT) ARE AVAILABLE ONLINE FOR THOSE WISHING TO GET TO SITE ON THURSDAY 30/10/25 AND THESE ALLOW ENTRY FROM MIDDAY THURSDAY. EACH INDIVIDUAL ENTERING THURSDAY NEEDS AN EARLY ACCESS PASS. THESE ARE VERY LIMITED.

    ALL VEHICLES ENTERING THE SITE ON ANY DAY OF THE FESTIVAL MUST HAVE A VEHICLE PASS (1 VEHICLE PASS PER VEHICLE, NOT 1 VEHICLE PASS PER PERSON IN THE VEHICLE).

    BIRTHDAY TICKETS ARE AVAILABLE FOR $100. IF YOU’RE BIRTHDAY FALLS ON ANY OF THE DAYS THE FESTIVAL IS RUNNING, YOU CAN EMAIL US WITH PROOF OF YOUR BIRTH DATE AND WE WILL SEND YOU A CODE TO PURCHASE A BIRTHDAY TICKET ONLINE.

    ALL CHILDREN UNDER THE AGE OF 14 ARE WELCOME TO THIS YEARS FESTIVAL AND REQUIRE A CHILDREN’S TICKET. ANY ADULTS ARRIVING THURSDAY (WITH EARLY ACCESS PASSES) PLEASE NOTE CHILDREN DO NOT REQUIRE AN EARLY ACCESS PASS.

  • Ticket Resales and Name Changes:

    For ticket name change requests, please note that Interstellar Groove does not directly manage these types of requests. However, you can take advantage of the convenient Humanitix resale option by simply clicking the "manage order" button found in your order confirmation email.

    To access tickets being re-sold (including all passes, accommodation and travel) please use the link here > https://events.humanitix.com/interstellar-groove-festival-2025/au/resale

    Name changes

    You can securely action a name change for your ticket(s) via the Humanitix resale facility, allowing you to sell your ticket via private link to your friends.

    1. Click the manage order button on your order confirmation email

    2. Select the resale tab. 

    3. List your tickets for private resale

    4. Send the unique link to your friend to complete their purchase. 

    You'll be refunded the full cost of your ticket (less fees) within 1-5 business days. 

    See here for the full how-to: https://help.humanitix.com/en/articles/9539834-how-to-resell-your-ticket

  • Refunds:

    Interstellar Groove Festival has a ‘No Refund Policy’ and any tickets purchased that then need to be refunded due to your personal circumstances changing, must be either re-sold via the Humanitix Re-sale function.

    If you are denied entry to the Event or evicted from the Event for anti social behaviour or possessing a prohibited item you will not be eligible for a refund.

  • Entry:

    Everyone entering the site Thursday must have a valid Admission ticket and an Early Access pass.

    Everyone entering the site Friday must have a valid Admission ticket.

    Everyone entering the Festival site at any point on Thursday, Friday, Saturday or Sunday with a vehicle, must have a valid Vehicle pass. Please note, these are needed per car, not per person in each car. (1 Vehicle = 1 Vehicle pass)

    The Festival Gate / Entry operations times for all Interstellar Groove Ticket holders are as follows:
    Thursday - Midday-9pm , Friday - 9am-9pm , Saturday - 9am-9pm,

    THERE IS NO DRIVING INTO OR AROUND THE FESTIVAL SITE AFTER 9:30PM. 9:00PM WILL BE THE LAST ENTRY TIME ALLOWED WHERE CARS CAN DRIVE INTO AND AROUND SITE TO FIND A CAMP SPACE. ANYONE ARRIVING TO THE GATE AFTRE 9:00PM WILL BE ASKED TO PARK THEIR CAR IN A DESIGNATED CAR PARK AND WALK THEIR BELONGINGS IN TO SITE TO FIND A CAMP SITE. THIS IS A HARD AND FAST RULE ACROSS EVERY DAY OF ENTRY AND AS PER THE SITES PERMIT.

    If you arrive outside of these hours you will be asked to park in the holding bay/paddock area or leave site and come back the following day by Security and the Operations team.

  • Camping, Glamping & CABINS:

    GLAMPING PACKAGES ARE AVAILABLE AND CAN BE PURCHASED ONLINE. GLAMPING PURCHASES CLOSE ON FRIDAY 16/10/25 AT 9AM.

    ANY ADULT OR FAMILIES ATTENDING WITH CHILDRENN (14 & UNDER), MUST CAMP TOGETHER IN THE DEDICATED FAMILY CAMPING AREA.

    ACCESSIBLE CAMPING WILL BE AVAILABLE WITH ACCESSIBLE AMENITIES.

    CAMPING

    Camping in our General camping areas is complimentary with any admission ticket to the festival. Please follow the signage on site and listen to our wonderful Camp ground rangers when entering and moving through the site to General camping.

    Whilst there is enough rom for everyone, your crew and to set up home base fro the weekend, please be mindful and think about other campers when setting up your little slice of paradise.

    GLAMPING

    When entering the site after ticket check, please make your way around the main road and pull over when you see our info tent in the designated waiting area. Here you will check in with our team and they'll advise you of your Bell tent number and direct you down to our Glamping area and car parking.

    CABIN ACCOMMODATION

    When entering the site after ticket check, please make your way around the main road and follow the signs towards our Ops centre. Please park in the designated area outside Ops and make your way inside to speak to a staff member who will check you in and give you your cabin key. You will then be directed to your Cabin and will need to walk your luggage and items across to the Cabins, a short 100mtr walk. 

  • Travel: Catch the bus:

    Catching the bus is good in so many different ways. It's great for the environment, it takes any potential stress out of your travel to and from site and it's a really awesome way to meet new people and friends before you even arrive.

    Bus passes can be purchased online. The bus will depart from the pick up loading zone at 650 Lonsdale Street , Ritzcarton Hotel (4 mins walk from Southern Cross Station) at 10am on Friday 31/10/25. It will return back to the same location just near Southern Cross from the site at Tuesday 10am.

    Each patron catching the bus will be permitted to bring 1 x Bag/Luggage, 1 x Tent & 1 x Esky. When travelling as a pair or in groups, please try and be efficient with how you travel. Things like sharing and esky and tent between 2 people are always helpful.

  • Site & AMENETIES:

    EAGLE RIDGE EVENTS PARK - 210 Tallarook-Pyalong Rd, Tallarook VIC 3659

    EASE RESPECT THE LAND WE ARE FORTUNATE TO BE ON. PLEASE RESPECT THE SITE/VENUE, LEAVE NO TRACE & CLEAN UP AFTER YOURSELF.

    PLEASE OBSERVE AND ADHERE TO ALL SITE RULES, ENTRY TIMESAND ALL RELEVANT EVENT INFORMATION.

    There will be toilets available across the whole site for the duration of the festival.

    There will also be some accessibility toilets in 2 areas of the site for those who require them.

    There will Public showers available on site, open from 7am-3pm each day of the festival. You will need to grab a shower token from the Info Tent before heading down to have a shower.

    There will be free drinking water on site, but we encourage each attendee to bring enough water for the duration of the festival.

  • DRINKS, Alcohol & BYO:

    Limited BYO (1 x slab or 750ml bottle of spirits per person) & licensed bar available. All spirits must be decanted before entry. Strictly no glass on the festival site.

    THERE WILL BE BARS AVAILABLE ON SITE FOR FRESH REFRESHMENTS THROUGHOUT THE WEEKEND.

    THERE WILL BE FREE DRINKING WATER ACROSS THE SITE.

    ICE: There will be Ice for sale from 11am-Midday with a cart going through the camp grounds and again at 3pm when the bar opens near the Anchor stage.

  • KIDS & FAMILY:

    FAMILY & KIDS CAMPING

    This year we welcome children and their families for the very first time. Our designated Family & Kids camping area is for Parents / Guardians attending the festival with children only. After you have settled in and set up, please come to the info tent so we can give you a special Family wristband.

    Anyone other than Parents/Guardians with children found to be camping in this area at anytime during the festival, will be politely asked to pack up their campsite and find an appropriate spot to camp in General camping. Please observe the signs an listen to our wonderful camp ground rangers on site.

    The designated Family & Kids camp area will have an Amenities area that is undercover with all the basics families and kids need to do the festival that little bit easier. Tables, water, kettles, microwaves, couches etc will be available to use when and if needed.

    THE VILLAGE / FAMILY & KIDS STAGE

    A new space for kids and families to be entertained and stimulated throughout the festival. The Family & kids stage will have activities programmed from 1pm through until 8pm from Saturday through until Monday. On Friday the space will be available for free play and to chill out and explore.

    Some of the activities in our program include:

    - Arts and crafts with Kayla

    - Kids and Family Disco/Rave

    - Movie night

    There will also be small games, costumes & props, stationary to draw with and some play equipment that the kids can use at all times.

    To all Parents/Guardians attending the festival with children please note: Any children participating in any of the programmed activities or using the space at any time, must be accompanied by a Parent or Guardian at all times. Our staff will be there to ensure this is followed.

    The Village / Family & Kids stage will also be used for our Adult Workshops between 9am and 1pm and will also have some other performances in the evening from 9pm onwards, aimed towards the whole community. Children will be free to play and explore around the Village area during these times, but we ask Parents / Guardians to be mindful and respectful of the Workshops or Performances taking place

  • Workshops / Markets / Food and Drink:

    WORKSHOPS: We are thrilled to be expanding our workshop offering for this years festival - a chance to learn, grow, connect and be inspired by these incredible facilitators.

    Behold our program and be open to rewire with us THROUGH YOGA, MEDITATION, PLAY, FLOW ARTS, TALKS, PRESENTATIONS, SOUND HEALING & MORE.

    MARKETS: SUPPORT OUR SMALL BUSINESSES THROUGHOUT THE FESTIVAL, BRING SOME SMALL CHANGE AND GRAB SOMETHING TO ADD TO YOUR WEEKEND EXPERIENCE.

    MARKET STALLS INCLUDE - ARTYFACTS LANE, OCEAN SOULD SPARKLES, SOL SPACE HEALING, THE CRYSTAL NOMADS, THE OUTDOOR FUN SHOP, YAK’N YETI, VISIONARY ART, WISH TOYS

    FOOD & SUPPLIES: THERE ARE A BEAUTIFUL SELECTION OF FOODS FOR YOU ON SITE COVERING ALL DIETARY REQUIREMENTS INCLUDING TOASTED TOASTIES, DOS AMIGOS ELDERS ROOTS, BELLA SICILY STREET FOOD, BAREFOOT BLENDER, ROADSHOW COFFEE, MAGIC ELIXIRS.

    Please ensure you stop at either of the 2 local towns coming into Tallarook for all your last minute supplies. You can stop in either Seymour or Broadford to get your essentials. The Tallarook Pub is also a great meeting point pre entering the festival and great for a feed post festival. We will have Food Vendors on site catering to many different flavours and all dietary needs.

    ICE: There will be Ice for sale from 11am-Midday with a cart going through the camp grounds and again at 3pm when the bar opens near the Anchor stage.

  • Leave No Trace:

    This goes without saying in the year 2024 and has always been the case since the day dot, when coming together as a community on the land to celebrate music and each other. There is no other option but to look after the land we use and I would like to call out all Interstellar Groove attendees to lead by example for your neighbour, your best friend, your crew, and anyone within the festival site, that it's up to all of us to clean up after ourselves. This refers to what we bring into the festival, what we use, how we use it and what we take home. In our first year the only thing found in our camp grounds was a tied up rubbish bag neatly placed next to a tree and the stages were kept immaculate every day. We must continue on the good work we started in year one.

    Our 'leave no trace' policy at Interstellar Groove is essential for preserving the natural environment and promoting sustainability. By adhering to this policy, all our patrons are encouraged to minimise their impact on the surroundings by disposing of waste properly, respecting wildlife habitats, and preserving natural resources. This not only helps maintain the beauty and integrity of the festival site but also ensures that future generations can enjoy the same experience. The benefits of this policy at our festival include reduced litter and a more responsible approach to the environment. We have found that being conscious about our environment also has a flow on effect on responsible behaviour, enhancing a sense of community and responsibility among all of us, leading to a more overall enjoyable experience for all.

  • Prohibited Items:

    - ILLEGAL SUBSTANCES

    - ILLICIT DRUGS

    - ANY GLASS

    - NO PETS

    - SOUND SYSTEMS

    - GENERATORS

    - QUAD OR MINI BIKES

    - GAS STOVES

    - GAS BOTTLES

    - FIREWORKS

    - CANDLES

    - BBQs

    - NO KNIVES OR WEAPONS

  • What you need to bring:

    - Your positive vibes and smile

    - Appropriate camping equipment

    - Clothing to suit all temperatures

    - Water for your camp. There will be water points for refills within the festival, but bringing 20 litres per person is strongly advised.

    - Food & Snacks, pack what you need to nibble on, an array of food vendors will be at the festival to service your hunger and energy needs.