FAQ

  • Ticketing and entry (ALL DIGITTAL TICKETS / QR CODES SENT OUT ON OCTOBER 20, 2026):

    All patrons must have a valid admission ticket. This gives you entry to the festival and site, plus free camping from 9am Friday 30/10/26.

    Early access passes are available online for those wishing to arrive on Thursday 29/10/26, allowing entry from midday. Each individual entering on Thursday needs an early access pass, except children under 14. These passes are very limited.

    All vehicles entering the site on any day of the festival must have the correct vehicle pass. One vehicle pass is required per vehicle, not per person travelling in the vehicle.

    Birthday tickets are available for $100. If your birthday falls on any day the festival is running, email us with proof of your birth date and we’ll send you a code to purchase a birthday ticket online.

    All children under 14 are welcome at this year’s festival and require a children’s ticket. Children under 14 arriving on Thursday do not require an early access pass.

  • Ticket Resales and Name Changes (AVAILABLE FROM OCTOBER 20, 2026):

    HOW DO I CHANGE THE NAME ON MY TICKET?

    Name changes are now open and are actioned through Humanitix resale.

    • Open your order confirmation email and select Manage Order

    • Go to the Resale tab

    • Select Sell Tickets and choose private resale

    • Send the link to the person attending

    • They enter their details and a new ticket is issued in their name

    • Your original ticket is cancelled and refunded to your original payment method, minus the booking fee

    There is no additional transfer fee, though the new ticket holder pays the standard booking fee on their new order.

    If your ticket does NOT show the name that matches your Legal ID at the gate, your ticket may be deemed invalid and you may not be allowed entry to the festival.

    Why we use resale for name changes:

    • It protects you from scammers. Every ticket comes through Humanitix, so it’s one we can validate at the gate

    • The original ticket is cancelled when the new one is issued, so a ticket can’t be duplicated or sold to more than one person

    • Tickets bought or transferred anywhere else can’t be validated and may be refused entry

    Please click HERE to be taken through a step by step process of how to list your ticket for re-sale via Humanitix.

    HOW TO RE-SELL AND LIST MY TICKET

    Resale is now open. Humanitix is the approved resale provider for Interstellar Groove 2026. We cannot confirm the validity of any ticket exchanged outside of Humanitix resale.

    To sell a ticket:

    • Open your order confirmation email and select Manage Order

    • Go to the Resale tab

    • Select Sell Tickets and choose public resale to list it for anyone to buy

    • Once it sells, your original ticket is cancelled and refunded to your original payment method, minus the booking fee

  • Refunds:

    Interstellar Groove Festival has a ‘No Refund Policy’ and any tickets purchased that then need to be refunded due to your personal circumstances changing, must be either re-sold via the Humanitix Re-sale function.

    If you are denied entry to the Event or evicted from the Event for anti social behaviour or possessing a prohibited item you will not be eligible for a refund.

  • Entry & Departure:

    Everyone entering the site Thursday must have a valid Admission ticket and an Early Access pass.

    Everyone entering the site Friday must have a valid Admission ticket.

    Everyone entering the Festival site at any point on Thursday, Friday, Saturday or Sunday with a vehicle, must have a valid Vehicle pass. Please note, these are needed per car, not per person in each car. (1 Vehicle = 1 Vehicle pass)

    The Festival Gate / Entry operations times for all Interstellar Groove Ticket holders are as follows:
    Thursday - Midday-9pm , Friday - 9am-9pm , Saturday - 9am-9pm, Sunday 9am-5pm, Monday - No Entry

    There is no driving into or around the festival site after 9:30pm. The last entry time for vehicles to drive onto the site and find a camping space is 9:00pm.

    Anyone arriving at the gate after 9:00pm will be required to park in the designated car park and carry their belongings onto the site to find a camping space.

    This is a strict rule that applies every day of entry, in accordance with the site’s permit.

    If you arrive outside of these hours you will be asked to park in the holding bay/paddock area or leave site and come back the following day by Security and the Operations team.

    All patrons must be off site by Midday Tuesday November 3rd.

  • Camping, Glamping & Pre-Pitched tents and CABINS:

    Glamping packages are available to purchase online. Bookings close when all stock is sold out, limited stock available.

    All adults and families attending with children aged 14 and under must camp together in the dedicated family camping area.

    Accessible camping will be available, with accessible amenities.

    CAMPING

    Camping in our General camping areas is complimentary with any admission ticket to the festival. Please follow the signage on site and listen to our wonderful Camp ground marshals when entering and moving through the site to General camping.

    Whilst there is enough rom for everyone, your crew and to set up home base fro the weekend, please be mindful and think about other campers when setting up your little slice of paradise.

    GLAMPING

    When entering the site after ticket check, please make your way around the main road and park in the designated Glamping car park spaces next to the Glamping tents. Take the short walk to our info tent where you will check in with our team and they'll advise you of your Bell tent number and direct you back to our Glamping area and car parking.

    CABIN ACCOMMODATION

    When entering the site after ticket check, please make your way around the main road and follow the signs towards our Info Tent and Ops centre. Please park in the designated area outside Ops and make your way to the Info tent to speak to a staff member who will check you in and give you your cabin key. You will then be directed to your Cabin and will need to walk your luggage and items across to the Cabins, a short 100mtr walk. 

  • Travel: Catch the bus:

    Catching the bus is good in so many different ways. It's great for the environment, it takes any potential stress out of your travel to and from site and it's a really awesome way to meet new people and friends before you even arrive.

    Bus passes can be purchased online. The bus will depart from the pick up loading zone at 650 Lonsdale Street , Ritzcarton Hotel (4 mins walk from Southern Cross Station) at 10am on Friday 30/10/26. It will return back to the same location just near Southern Cross from the site at Tuesday 10am.

    Each patron catching the bus will be permitted to bring 1 x Bag/Luggage, 1 x Tent & 1 x Esky. When travelling as a pair or in groups, please try and be efficient with how you travel. Things like sharing and esky and tent between 2 people are always helpful.

  • Site & AMENETIES:

    EAGLE RIDGE EVENTS PARK - 210 Tallarook-Pyalong Rd, Tallarook VIC 3659

    Please respect the land we are fortunate to gather on. Respect the site and venue, leave no trace and clean up after yourself.

    Please observe and follow all site rules, entry times and relevant event information

    There will be toilets available across the whole site for the duration of the festival.

    There will be some accessibility toilets in 2 areas of the site for those who require them.

    There will Public showers available on site, open from 7am-3pm each day of the festival. You will need to grab a shower token from the Info Tent before heading down to have a shower.

    There will be free drinking water on site, but we encourage each attendee to bring enough water for the duration of the festival.

    Ice will be sold from 10am-5pm on each day of the festival and can be purchased from the Bar located near the Anchor stage.

  • DRINKS, Alcohol & BYO:

    Limited BYO (1 x slab or 750ml bottle of spirits per person) & licensed bar available. All spirits must be decanted before entry. Strictly no glass on the festival site.

    Bars will be available on site, serving refreshments throughout the weekend.

    Free drinking water will be available across the site.

    ICE: There will be Ice for sale from 10am-5PM daily from the bar at the Anchor stage.

  • KIDS & FAMILY:

    FAMILY & KIDS CAMPING

    Again in 2026 we welcome children and their families. Our designated Family & Kids camping area is for Parents / Guardians attending the festival with children only. After you have settled in and set up, please come to the info tent so we can give you a special Family wristband. You will also be able no notify our staff if you don’t want your child to be photographed or filmed by our media team and we will give them a special coloured wristband to be worn.

    Anyone other than Parents/Guardians with children found to be camping in this area at anytime during the festival, will be politely asked to pack up their campsite and find an appropriate spot to camp in General camping. Please observe the signs an listen to our wonderful camp ground marshals on site.

    The designated Family & Kids camp area will have an Amenities area that is undercover with all the basics families and kids need to do the festival that little bit easier. Tables, water, kettles, microwaves, couches etc will be available to use when and if needed.

    THE VILLAGE / FAMILY & KIDS STAGE

    A space for kids and families to be entertained and stimulated throughout the festival. The Family & kids stage will have activities programmed from 1pm through until 8pm from Saturday through until Monday. On Friday the space will be available for free play and to chill out and explore.

    Some of the activities in our program include:

    - Arts and crafts with Kayla

    - Kids and Family Disco/Rave

    - Movie night

    There will also be small games, costumes & props, stationary to draw with and some play equipment that the kids can use at all times.

    To all Parents/Guardians attending the festival with children please note: Any children participating in any of the programmed activities or using the space at any time, must be accompanied by a Parent or Guardian at all times. Our staff will be there to ensure this is followed.

    The Village / Family & Kids stage will also be used for our Adult Workshops between 9am and 1pm and will also have some other performances in the evening from 9pm onwards, aimed towards the whole community. Children will be free to play and explore around the Village area during these times, but we ask Parents / Guardians to be mindful and respectful of the Workshops or Performances taking place.

  • Workshops / Markets / Food and Drink:

    WORKSHOPS: We are thrilled to be expanding our workshop offering for this years festival - a chance to learn, grow, connect and be inspired by these incredible facilitators.

    You can find our full program live now on the official Interstellar Groove Festival app (free to download).

    DOWNLOAD THE APP

    Markets: Support our small businesses throughout the festival. Bring some small change and grab something to add to your weekend experience.

    Food & supplies: There is a wonderful selection of food available on site, catering to all dietary requirements.

    Please ensure you stop at either of the 2 local towns coming into Tallarook for all your last minute supplies. You can stop in either Seymour or Broadford to get your essentials. The Tallarook Pub is also a great meeting point pre entering the festival and great for a feed post festival. We will have Food Vendors on site catering to many different flavours and all dietary needs.

  • Leave No Trace:

    This goes without saying in the year 2025 and has always been the case since we started our beautiful festival, when coming together as a community on the land to celebrate music and each other. There is no other option but to look after the land we use and I would like to call out all Interstellar Groove attendees to lead by example for your neighbour, your best friend, your crew, and anyone within the festival site, that it's up to all of us to clean up after ourselves.

    This refers to what we bring into the festival, what we use, how we use it and what we take home. At the conclusion of every edition so far the only thing found in our camp grounds was a few tied up rubbish bags and some minor waste, neatly placed next to roadways and the stages were kept immaculate every day. We must continue on the good work we’ve started and be the example for all festivals across the country.

    Our 'leave no trace' policy at Interstellar Groove is essential for preserving the natural environment and promoting sustainability. By adhering to this policy, all our patrons are encouraged to minimise their impact on the surroundings by disposing of waste properly, respecting wildlife habitats, and preserving natural resources. This not only helps maintain the beauty and integrity of the festival site but also ensures that future generations can enjoy the same experience. The benefits of this policy at our festival include reduced litter and a more responsible approach to the environment. We have found that being conscious about our environment also has a flow on effect on responsible behaviour, enhancing a sense of community and responsibility among all of us, leading to a more overall enjoyable experience for all.

  • Prohibited Items:

    - ILLEGAL SUBSTANCES

    - ILLICIT DRUGS

    - ANY GLASS

    - NO PETS

    - SOUND SYSTEMS

    - GENERATORS

    - QUAD OR MINI BIKES

    - GAS STOVES

    - GAS BOTTLES

    - FIREWORKS

    - CANDLES

    - BBQs

    - NO KNIVES OR WEAPONS

  • What you need to bring:

    - Your positive vibes and smile

    - Appropriate camping equipment

    - Clothing to suit all temperatures

    - Water for your camp. There will be water points for refills within the festival, but bringing 20 litres per person is strongly advised.

    - Food & Snacks, pack what you need to nibble on, an array of food vendors will be at the festival to service your hunger and energy needs.